HY-brid/

18AUG2009

Stakeholders and your sustainability efforts.

Posted by Tim Wirtz

Cap and trade, energy efficiency, LEED buildings and renewable energy for business. All terms your audiences or customers are hearing and becoming very familiar with. With all the buzz around “green,” how you address your position on the environment is increasingly important. Your sustainability platform must project your environmental message across all audiences, internal and external. One segment taking increasing notice of green is the stakeholder- a somewhat loose term that envelops those from among others, the dealer/retailer audience to the supply chain, to those who own stock in a company.

A key reason for putting your sustainability platform in front of stakeholders is to keep them informed of how the company is addressing the rising number of environmental issues facing businesses of all types. With such a wide audience range, what makes sense from a sustainability perspective to one must also be pertinent to each of the others. That’s not to say that what you are saying to each gets communicated the same. What I do mean is that your platform remains the same but the terms and messages need to be communicated in a way that the audience sees the “what’s in it for me” has been met.

For instance, you may have three green certifications that make your product or service more sellable. To the dealer/retailer the certifications make sense in helping how they package that product and where in their store it is positioned. It also gives them an opportunity to promote their business as eco-friendly. That’s what’s in it for them.

To a stockholder, the fact you have three green certifications means something very different. An immediate question might be– are those labels going to help the price of the stock rise? The answer is maybe, but at the end of the day, what matters to this audience is a more global approach to your sustainability platform. The fact you have one may be enough to make them want to invest in you. If stock prices rise, that investor does better. That’s what’s in it for them.

Clearly there are many within your stakeholder audiences that are looking to work with and purchase stock in organizations with a solid environmental platform. This is another subset of your audience set and it too needs a message that makes sense. We will address this in a follow up post.

All of these examples are addressed in what HY-brid calls an EcoMapsm. If you’ve been following me you know I have blogged about it before. It’s our way of helping clients understand how to put their environmental platform together—what audiences they have, what messages make sense to each of those audiences and how the platform ladders up to the overall corporate mission.

Have stakeholders asking what you are doing to address the environment? Have an environmental message and just don’t know how to put all the pieces together? The EcoMap is one way HY-brid can help. Questions on what your next steps are in navigating this issue? Let us know, it’s why we’re here.

Categories: Environmental Communications, Green, Green Communications, Marketing, Messages, Tim Wirtz, environmental marketing, green advertising, green marketing, green messaging

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