Happy 2010 from all of us at HY-brid and Hoffman York. At the end of last year I started what I hope will become a longstanding series of interviews with ‘green’ thought leaders. My first conversation was with Ray Anderson, CEO of Interface Inc., and we talked about his company’s approach to sustainability. What a great story!

My latest conversation is with Rob Watson. Described as “one of the best environmental minds in America,” Watson discusses his thoughts on sustainability in business, environmental responsibility and how having ‘fathered’ the one rating system that is internationally recognized is truly humbling. He also dives deep into why an organization needs to communicate its sustainability efforts. He tells me communication of these efforts is ‘vitally important’ and that telling the story is fundamental in generating impact across all industries.

As the “Father of LEED” and one of the leading experts in the international high performance green building movement, he has a two-decade track record of delivering cutting-edge green projects and programs worldwide. His new company, EcoTech International brings an unparalleled combination of green building expertise, innovation and key “cleantech” technology solutions to China, India and the United States. So, it goes without say, that business leaders should give a listen to what he has to say.

I really enjoyed the opportunity to talk with Rob. As one of the world’s most influential environmental leaders, he offers a unique perspective on sustainability. Turns out he has the same outlook as HY-brid. I hope you enjoy listening to my conversation with him as much I did having it. Whether it’s your first steps, or if you have already begun down the path, I hope this Podcast inspires you to look more in-depth at what you are doing to address your sustainability efforts. As always, HY-brid would like to help you communicate those efforts. So give us call or send us an email, it’s why we’re here.

Subscribe to our Podcast via RSS or download the interview (m4a file) or listen below.

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I don’t typically write about our client work, but a new web tool we have created is in my opinion, pretty darn cool. As you’ve seen on HY-brid’s home page, we have a client, Focus on Energy, that Hoffman York has helped market for more than 8 years. As Wisconsin’s statewide energy efficiency and renewable energy resource, Focus works to educate residents and businesses about the benefits of using less energy and being smarter when they’re using it.

A really exciting new tool we’ve just launched with Focus is a website for the new Live Efficiently with Focus home assessment tool. It‘s meant to help homeowners interested in energy efficiency, but don’t know where to start. It’s also designed for those who’ve made a few changes, but aren’t sure what to do next. In our time working with Focus, both of our organizations have come to realize many Wisconsinites (and this of course extends to homeowners everywhere) think their home is energy efficient, but aren’t exactly sure how efficiently they’re living. This tool might help them determine where small or large improvements can be made.

Live Efficiently with Focus takes you through a series of questions about your home, the products in it, your energy supply and how you are using energy within your home. All the while the tool is keeping tabs on your answers. The result is an assessment of your home and your energy lifestyle. Pretty cool stuff.

After questions are answered, there are results and reporting features that help to get the user started. Tips and solutions are offered along the way. A user can even choose to create an account and or email their report to a consultant if they want to take the next step.

In the end, this is a residential tool but remember the bigger story here is that becoming more energy efficient is a lifestyle change. HY-brid helps businesses communicate their sustainability efforts but no matter how many hours are put in at the office, we all go home and use our TV’s, appliances and other household energy users. My hope is you take a walk through the site (for those not in Wisconsin, when you get to the county and city section, enter Milwaukee for both) and learn a bit about yourself and how you are consuming energy within your home. What you learn may surprise you. Take what you learn back to the office. Who knows, it may just spark some more efficiency practices in your building.

If you want to find out how you can assess your sustainability practices, or, if you simply want to learn more about Hoffman York and HY-brid, send us a message, we would like to hear from you.

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The following is a guest blog authored by Paul von Paumgartten. Read more about Paul at the end of the post.

It’s hard to believe it’s been 7 years since the 1st Greenbuild in Austin, Texas. In 2002, a little more than 4,000 people attended and there were only a few hundred exhibitors. By the way, we (the USGBC) were thrilled with those numbers for a first year show. This year in Phoenix, we had over 25,000 attendees and more than 1000 exhibitors. Even in a down economy, the “green building movement” is alive and well. There is, however, a major shift occurring in the green world. For the last decade, the green building movement has been dominated by the design community and construction of new buildings.

The focus is now shifting to the existing building market. One obvious reason is the devastating decline in the new construction market. The economic downturn is not expected to turn around anytime soon so the new construction industry is turning to the existing building stock for relief. The challenge for them is that the existing building market is totally different— different players, different drivers, different buyers, different everything. That isn’t stopping everyone from moving in that direction though. One only has to look at the size of our existing building stock – 4.7 million commercial buildings, 70 billion square feet, and the majority use 30% more energy than they need to.

The new trend could be called Retrogreening – the retrofit and greening of existing buildings. The blending of energy efficiency and high performance green buildings was featured in several Greenbuild education sessions. One in particular presented two iconic projects – The Empire State Building and the Willis Tower (formerly the Sears Tower). These highly successful projects are using the retrogreening process to harvest significant energy and operational savings while going through Leadership in Energy and Environmental Design (LEED) certification. This is clearly an idea whose time has come. One begins to wonder if Greenbuild would be better named Greenbuilt – just a thought.

About Paul von Paumgartten
Senior Green Building Adviser, Johnson Controls, Inc.

As Senior Green Building Adviser for Johnson Controls, Paul von Paumgartten develops business opportunities while leveraging the company’s energy efficiency and environmental record. He serves as a member of the Board of Directors for the U.S. Green Building Council (USGBC), and he is also Board President of the Energy Services Coalition. Through his efforts, he assisted Johnson Controls in earning the ENERGY STAR® 1999 Ally of the Year and 2001 Partner of the Year awards. With the USGBC, he is Co-chairman of the LEED–Steering Committee and the committee for developing LEED for Existing Buildings.

Previously, Mr. von Paumgartten served the Building Efficiency, as the National Manager, Lighting Services, and as Director of Performance Contracting. Before joining Johnson Controls, he was in management positions with McGraw Edison Company; and President of his own consulting firm, Productive Environments.

If you’ve thought about Retrogreening, or if you have already taken some steps to make your building more efficient you should be letting your stakeholders know. If you would like to know how, or if you simply want to learn more about HY-brid, send us a message, we would like to hear from you.

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In my last post, I wrote about sustainability and how it is being weaved into the moral fiber of business today. I also touched on the fact that companies may be addressing sustainability now if, for no other reason than to say they have a stance on the environment.

People close enough to the environmental movement within business know that’s not a very strong reason on its own. So for those who want to know more about the benefits of addressing sustainability, I thought I would ask someone who has been pioneering this area to explain it for us. Ray Anderson, CEO of Interface Inc., and author of the new book, “Confessions of a Radical Industrialist” shared his thoughts with me recently and now you too can learn from Ray why a business should invest in sustainability—NOW.

Our conversation touches on everything from the path to sustainability for Interface, Inc., to what inspired Ray’s taking of the company down a sustainability path. Finally, Ray talks about the benefits of sustainability, the fact any business can and should do it and the importance of communicating sustainability efforts to internal and external audiences.

It enjoyed the opportunity to talk with one of the world’s most influential environmental business leaders and get his perspective on sustainability. Turns out he has the same outlook as HY-brid. I hope you enjoy listening to my conversation with Ray as much I did having it. Whether it’s your first steps, or if you have already begun down the path, I hope this Podcast inspires you to look more in-depth at what you are doing to address your sustainability efforts. As always, HY-brid would like to help you communicate those efforts. So give us call or send us an email, it’s why we’re here.

For more information on Ray, I encourage you to go to www.rayanderson.com.

Subscribe to our Podcast via RSS or download the interview (m4a file for iTunes users) or download the interview (mp3 file for non-iTunes users)or listen below.

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There is a fine line between doing what you say you will do and just saying what you will do. A perfect example is the push today for sustainable business practices. Companies are looking for a clear path to sustainability if, for no other reason than to say they have a stance on the environment. Though not a good reason on its own for a company to invest the time and money in sustainability practices, it is at least a start. More on that in a bit.

Before I talk about what is going on today, let’s step back fifteen or twenty years, when a business addressed its impact on the environment very differently, if at all. In very general terms, there was little pressure from the government to conduct sustainable business practices. Supply chain pressure was non-existent and for the most part, environmental practices were being led by only the largest of corporations. And even then, it wasn’t as much about the betterment of the environment as it was about the bottom line.

Fast forward to today, where government is playing an increasing role globally and supply chains and stakeholders are asking for updates on how a company is addressing sustainability. Though bottom line still plays a very integral role in sustainability, it’s not just the bottom line anymore. Today, having a stance on the environment is a good start but it is just that—a start. The next step is implementing those environmental promises into everyday practice. A business that builds itself with sustainability in mind every step of the way is a truly sustainable company.

Which leads me all the way back to my original statement about how doing what you say and saying what you do differ greatly. In the 80’s and 90’s a lot of companies were saying what they would do but doing very little of what they said. That sentiment is changing in today’s business practices. I would like to think it has as much (or more) to do with sustainability being embedded in the moral fiber of business owners, stakeholders and shareholders, than with outside groups forcing its hand. However we got to where we are today, the business world has changed greatly and it’s exciting to be a part of it all.

In my next blog I will address why companies are looking for a clear path to sustainability.  For now, if you want to find out how you can assess your sustainability practices, or if you simply want to learn more about HY-brid, send us a message, we would like to hear from you.

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It’s not always about how you market your business. It’s just as important to look at why you should be marketing it. And the issue of marketing your sustainability platform is a great example. Every organization is facing new energy challenges as the world shifts toward a more eco-conscious means of doing business, and the questions about your stance on the environment are being heard from all stakeholder levels. The increased political and societal pressure to curb carbon emissions and produce a meaningful message is inevitable. At this point, it would be detrimental for a company not to have a message created for how it plans to address the environment.

But how is the stance a business takes on the environment marketable? Should it be marketable? That depends on how it is approached. Never has there been more pressure for companies of all sizes to address sustainability. But doing so can’t happen without first understanding the “green” aspects of the business. A shotgun approach could lead to unnecessary expenditures and ultimately a “greenwashing” tag.

In previous posts and in those to follow, we have and will address how a business must look at what it has done to reduce its environmental impact. There are a number of ways organizations can collect that data- an energy audit is just one example. Once that information has been gathered, HY-brid works to help understand what makes sense from a communications standpoint for each of the stakeholders. The EcoMap (as we call it) process builds a message map for businesses to tie their environmental message into the overall corporate mission.

Once this map has been assembled, the sustainability message can be written. It is also at this point a company can determine exactly how much it wants to market what it has done. From the mapping process, a company can also learn how far it has to go to get to a sustainability message it wants to disseminate.

For more information on the EcoMap process, the questions to ask before you take your message to market or, if you simply want to learn more about HY-brid, send us a message, we would like to hear from you

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Cap and trade, energy efficiency, LEED buildings and renewable energy for business. All terms your audiences or customers are hearing and becoming very familiar with. With all the buzz around “green,” how you address your position on the environment is increasingly important. Your sustainability platform must project your environmental message across all audiences, internal and external. One segment taking increasing notice of green is the stakeholder- a somewhat loose term that envelops those from among others, the dealer/retailer audience to the supply chain, to those who own stock in a company.

A key reason for putting your sustainability platform in front of stakeholders is to keep them informed of how the company is addressing the rising number of environmental issues facing businesses of all types. With such a wide audience range, what makes sense from a sustainability perspective to one must also be pertinent to each of the others. That’s not to say that what you are saying to each gets communicated the same. What I do mean is that your platform remains the same but the terms and messages need to be communicated in a way that the audience sees the “what’s in it for me” has been met.

For instance, you may have three green certifications that make your product or service more sellable. To the dealer/retailer the certifications make sense in helping how they package that product and where in their store it is positioned. It also gives them an opportunity to promote their business as eco-friendly. That’s what’s in it for them.

To a stockholder, the fact you have three green certifications means something very different. An immediate question might be– are those labels going to help the price of the stock rise? The answer is maybe, but at the end of the day, what matters to this audience is a more global approach to your sustainability platform. The fact you have one may be enough to make them want to invest in you. If stock prices rise, that investor does better. That’s what’s in it for them.

Clearly there are many within your stakeholder audiences that are looking to work with and purchase stock in organizations with a solid environmental platform. This is another subset of your audience set and it too needs a message that makes sense. We will address this in a follow up post.

All of these examples are addressed in what HY-brid calls an EcoMap^sm. If you’ve been following me you know I have blogged about it before. It’s our way of helping clients understand how to put their environmental platform together—what audiences they have, what messages make sense to each of those audiences and how the platform ladders up to the overall corporate mission.

Have stakeholders asking what you are doing to address the environment? Have an environmental message and just don’t know how to put all the pieces together? The EcoMap is one way HY-brid can help. Questions on what your next steps are in navigating this issue? Let us know, it’s why we’re here.

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It’s official. Everyone’s “gone green”. Even Journey. Yes, that’s right. The band. My niece just turned ten. On her birthday list was a copy of Journey Greatest Hits. Let’s just say you almost didn’t get to read this blog, because I just about died laughing as I purchased the CD. Why? There was a sticker on the CD case that read something like, “FIRST, THEY WENT PLATINUM. NOW, THEY’VE GONE GREEN.” I. Kid. You. Not. 

Like many consumers, I don’t want to stop believin’. But really? Really? Who do you believe anymore? 

Okay. I suppose if Journey and Sony are going to put out a physical CD, it’s admirable that they’re being environmentally conscious by using recycled paper packaging. And that because the paper package is lighter, it may slightly reduce the impacts of shipping. But I’m an idealist. I’d love for the music industry to be able to phase out CDs altogether—moving solely to mp3. The truth is, my Dad and many others like him just aren’t comfortable with the virtual format. Or, it simply isn’t accessible due to lack of web access. I get it. 

But the sticker. What is the point of this sticker? Extra resources went into the production of this sticker, which was then affixed to a “green package”. Will it motivate a consumer to choose their Greatest Hits over, say, a plastic-jewel-cased The Essential Journey? I can’t see that happening. If Journey was making other green efforts and wanted to get the word out by directing people to their website for details, the sticker would make more sense to me. That’s when I thought, “Maybe there’s more to this.” So I visited their website (and a billion other sites), thinking they might mention the packaging, and possibly efforts to minimize carbon footprint while on tour. I found nothing. So how green has Journey really gone? If it’s any further than the CD package, no one’s talking about it.

If this package is their only green effort, then the sticker oversells it. In fact, if the sticker hadn’t been on the CD, this post may have been written much differently. I’d be praising Journey for making an effort to influence other artists by taking a green step. But no. They plugged extra resources into the making of a sticker, when simply including a recycle symbol on the back of the case would have sufficed. It would’ve shown a quiet confidence. It would’ve told people, in a subtle way, that this CD is simply as green as a CD can be. That’s it. Why do we have to whack people over the heads with this? 

Lesson: There’s a delicate balance in the realm of green messaging. It’s easy to oversell it. Or to choose the wrong moment to talk about it. Or to turn it into a gimmick. Sometimes, simply putting an eco-friendly package out there says enough. In this case, I certainly would’ve welcomed a green, stickerless Journey Greatest Hits with open arms. And we probably wouldn’t be having this discussion. 

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I recently read an article in the USA Today, “Green Claims by Marketers Go Unchecked.”  The article stems from a June 9, 2009 hearing before the Subcommittee on Commerce (Trade and Consumer Protection of the U.S. House of Representatives Committee on Energy and Commerce) discussing the lack of legislation for companies regarding green claims.  Not surprisingly, since 2000, the FTC has taken legal action against only three companies for violating the guidelines.  The FTC was not set up to monitor green claims.  Since the 1980’s companies have been using environmental messages, but at no time has the Commission been responsible for monitoring so much at one time.

M. Scot Case, Vice President, TerraChoice Group, Inc. and Executive Director, of the EcoLogo Program put it best in his summation:

U.S. consumers want to buy greener products, but they are confused by competing environmental claims, unsure when a claim is accurate, and increasingly skeptical of all environmental claims.  As a result, the recent focus on green jobs, green manufacturing processes, and a green economy could collapse because of inadequate, competing, and even contradictory definitions of green.

The current system is not working:

• Greenwashing is rampant.

• FTC is not equipped to define green.

• The United States lacks a single, unifying environmental label to make “buying green” easy for U.S. consumers.

As a green communications professional, I find this to be an unfortunate reality that has led to a great deal of consumer confusion and skepticism.  As HY-brid, we work with our clients to develop and deliver green messages that are transparent. 

To find out more about greenwashing and eco-labels visit http://www.hy-bridgreen.com/why-go-green/.

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